Our Mission and Values
.png)
Our Mission
Our mission is to revolutionise emergency and pre-hospital care in WA, because every day presents a chance to save lives and provide critical care to those in need, we aim to deliver accessible medical services without compromising the quality of care.
Our Values
Transparency
At Westcare Ambulance, we are dedicated to providing transparency and honesty every step of the way.
We welcome feedback, questions, and suggestions to improve our services and ensure we are able to provide the best care possible.
We're proud of our commitment to transparency and making sure our clients are well-informed and satisfied with their experiences.
.png)
Compassion and Empathy
At Westcare Ambulance, we believe that compassion and empathy form the core of exceptional patient care. Our team of dedicated professionals are committed to treating every person with genuine kindness, unwavering respect, and profound understanding. We are dedicated to fostering a secure and comforting atmosphere for all our patients. Acknowledging the individuality of each experience, we endeavor to offer the utmost level of care and support with dignity and autonomy for everyone we have the opportunity to care for.
Reliability
Westcare Ambulance is committed to providing reliable services to our clients.
Our vehicles and equipment are regularly maintained and serviced to ensure they are operating safely and reliably.
We also offer a 24-hour hotline available to respond to any last minute enquiries.
We are proud to offer a reliable resource for our community, and strive to meet every need with a fast-paced high quality response.
.png)
Continuous Improvement
Teamwork and Collaboration
.png)
Our clinical team and support staff work to communicate seamlessly, pooling their expertise and insights to make split-second decisions.
By valuing each team member's unique strengths and fostering an environment of mutual respect, we ensure that every patient receives the best possible care. This spirit of collaboration extends beyond our internal team, as we work hand in hand with other healthcare providers and first responders, collectively shaping a network dedicated to saving lives and providing top-tier medical services for all our clients.
.png)
We understand that every moment counts in an emergency, which is why we continually assess and refine our procedures, technologies, and training methods. We foster a culture of learning and adaptation and empower our team to deliver increasingly efficient and effective care for better patient outcomes.